Delivery Information and Delivery Cost

UK Delivery

Delivery Cost

Our Standard delivery costs are free on all UK orders.

Delivery Times

As you place your order,  we normally dispatch your order the next day via Royal Mail.  If you require your order sooner, you can email or call us let us know, we provide express services at a separate cost. You will be provided with a tracking number, you can trace your parcel.

Please expect shipping, custom delays during the Christmas period and holiday seasons.

International Delivery

We are happy to ship worldwide. 

Please be aware that as per our T&Cs, international orders may incur import duties and taxes.

Jewellery AE is not responsible for any sales tax or duties payment on orders outside of the UK. Please kindly contact your local customs website for more information concerning Tax/Duty applicable in your country when purchasing items from the UK.  

If these charges are refused by the customer the order will be returned to us and a cost to re-send the parcel will apply, refunds will not be issued for orders if the customs charges are refused.

Australia and New Zealand

Delivery to Australia and New Zealand areas above are available and the price will be calculated. We ask that you allow 21 days for delivery of the jewellery.

Please note that Urgent/Next Day please contact us for more details.

Special Delivery Service

Unless otherwise stated, your finished order will be delivered by Royal Mail on the next working day (Monday – Friday) Courier service. Please allow up to 10 days for Europe delivery, and up to 14 days for worldwide delivery. 

You will be provided with a tracking number, you can trace your parcel.

If you wish for special delivery please reach out to us, the cost of special delivery are: – 

UK: Special Delivery £6.5

Europe: International Signed for £9.50 (approximately 4-10 days delivery)

Worldwide: International Signed for £14.5 (approximately 10 – 14 days delivery)